Refund policy

Last updated: 30 September 2026

We want you to be happy with StatementPal. This policy applies to plans bought directly on statementpal.com. Plans bought through an app store or another platform follow that platform's refund rules, so contact them first; we're happy to help if you get stuck.

Try it free first

The free plan includes 5 invoices every month with all features, so you can try StatementPal on your real payments before paying anything.

Cancelling

You can cancel any time from Plan & billing in StatementPal, or from your PayPal account. You keep your plan until the end of the period you've paid for, and you won't be charged again.

Refunds

• First payment: if StatementPal isn't right for you, email us within 14 days of your first payment for a plan and we'll refund it in full.
• Renewals: if you forgot to cancel and haven't created any invoices since the renewal, email us within 7 days and we'll refund that renewal.
• Something went wrong: if you were charged twice or charged by mistake, we'll always refund the extra payment.

Refunds go back to the PayPal account or card you paid with, usually within a few days. This doesn't affect any rights you have under the consumer laws of your country.

How to ask

Email support@statementpal.com from the address you use for StatementPal, and tell us roughly when you paid.